Nov. 1, 2012: Realistic thoughts on low producing LO's; BOK & Impac earnings; Chase & MetLife; disasters don't boost economic well-being
Rob Chrisman
Hey,
it's November 1st! Just think: any 60 day rate lock
(pretty common place these days) expires in 2013! All
those LO's with hefty incomes in 2012, thanks in large part to
the U.S. government's programs, will be happy to shift income
into 2013 for tax reasons. (And thus it looks like the first
quarter of 2013, at least, should be decent.) But what about
LO’s or branches on the other end of the spectrum: branches
losing money, or LO’s only funding a loan a month in this
environment?
Jeff Babcock from STRATMOR writes, "For all but a few STRATMOR
clients, improving Loan Officer productivity has persisted as
a significant management challenge, even during this four year
period of unprecedented stability and prosperity for the
mortgage banking business. To put this issue in perspective,
the MBA/STRATMOR peer group average for Loan Officers at
independent mortgage banks has been only about 3.5 closed
loans monthly; this compares with about 5 closed loans
monthly at mid-size bank-owned lenders that tend to enjoy
better productivity during refinance-heavy markets. At
these relatively low levels of productivity (this benchmark
averaged about 10 closed loans monthly in 2002-2003), most
lenders hang on to a lengthy list of low producers closing
only 1-2 loans monthly and who collectively account for a
small percentage of total production. In view of minimum wage
requirements for Loan Officers classified as "inside sales
people," this practice is not likely to be economic. And
those poor producers tend to consume a disproportionate share
of management resources. At STRATMOR, we encourage our
clients to implement a threshold (~3 loans on a rolling
average) for Loan Officers to remain employed. This
same discipline should be applied to those small branch
offices which are unprofitable. During the extraordinarily
favorable origination market of 2012, this strikes us as the
ideal opportunity address low LO productivity and rid your
organization of that dead wood which will only become more
burdensome when market conditions normalize." (If you want to
get a hold of Jeff, write to him at jeff.babcock@stratmorgroup.com.)
And production vet Steve Majerus writes, "Given the data from
the STRATMOR Group that tells us the average LO does about
$8.8 million in production per year, I will say I have
observed a willingness and preference that higher
producing loan officers, in fact, desire more leadership
from their company, these days, in a couple of keys
areas. First, understand and embrace the new professionalism
required by more regulation, change of business practices and
morphing lending rules to live by- offer tangible ways that
build confidence in the way they practice their craft. And
second, create true alignments of purpose throughout the
organization- define professionalism in your company’s terms
and ensure leaders do not dilute the clear stated direction of
the company. A company’s leadership team should take full
advantage of their most professional sales force members and
allow them to integrate into a consistent communication
stream from sales leaders to best hold each other
accountable and ensure the company culture, its business
practices and vision continues to build." (And if you'd
like to get a hold of Steve, write to him at smajerus22@gmail.com.)
Lastly, and in more direct terms, this from the CEO of a very
profitable large ($3-5 billion a year) independent retail
mortgage bank: "Rob, I
love it when we let go an underperforming branch or LO, and
then hear they've gone to a competitor. It is a double win for
us. Any manager will tell you that the bottom 20% of your
production staff absorbs an inordinate amount of your
operations, compliance, processing, underwriting, and
management resources. I didn't grow this company to this
size and profitability catering to the lowest common
denominator. I don't need my staff's morale to drop by
keeping underachievers on the payroll. I have better things to
do than to lie awake at night, worried about some branch that
is failing to make money - like figuring out how to make a
profitable branch even more profitable or a solid LO get to
the next level. If they can't make loans or money in this
environment, we're all better off if they do something else,
and at my prompting rather than them just sitting there
withering."
Switching
topics, here is a note on the lack of subprime’s role in the
credit crisis – a view that is shared by many. "When in the
course of history has there ever been total economic
equality? There have always been those that have more, or
less, than others. There were always lenders that provided
financing for the lesser on the economic ladder. I remember
Beneficial Financial, Aames, and HFC. I am sure there were
many others. Those "subprime" loans did not cause a crisis. Those
loans
did provide an avenue for lower income, or lower credit
worthy, borrowers to find financing. The original Option Arm
provided by World Savings back in 1992 did not cause the
crisis. The big difference came when the Big Banks decided to
get into the subprime game in a HUGE way. That does not mean
there is no place in the world of finance for subprime loans. It
just means you don't make those loans to everyone that is
breathing and then lie to the investors that buy the loans."
So wrote an originator from the Reno area - thanks!
And
while we’re talking earnings and what the industry is seeing,
growth
in mortgage banking revenue contributed to Tulsa-based BOK
Financial Corp.'s strong third-quarter results. The bank
had a "very solid" quarter as it experienced strong growth in
loans, deposits and mortgage banking, said Steven Nell, chief
financial officer. BOK's mortgage company continued to do well
in the low-interest-rate environment, originating more than $1
billion in loans in the third quarter - the highest level for
any quarter on record, Nell said. About 61% of the activity
was in refinancing, while 39% involved home purchases. During
the quarter, BOK Financial acquired Milestone Group, a
Denver-based wealth management firm that specializes in
working with high net worth individuals. Also during the third
quarter, BOK Financial's Bank of Kansas City broke ground on a
banking center in Lee's Summit, Mo., which is expected to open
next year. BOK's net interest revenue for the third quarter
totaled $176.0 million compared to $175.4 million a year ago.
Total fees and commissions grew to $166.3 million for the
quarter, up from $154.5 million in the second quarter and
$146.0 million a year ago at the same time. Mortgage banking
revenue largely drove that growth, rising to $50.3 million for
the quarter from $39.5 million in the second quarter, BOK
reported.
But
it seems that many companies are seeing a drop in locks – the
refi market could be growing a little weary. One informal
survey trading desk survey indicated that the majority of
lenders noted a slight slowdown in lock volume of about 15%.
Origination volume remains extremely sensitive to rates as
originator rates have been driven by capacity. Originators
with capacity were offering rates with tighter margins, i.e.
lower rates, and noted their origination volumes as flat
week-over-week.
Turning
to recent investor news, let’s start with a
highly-placed comment: "Rob - great stuff yesterday on the
moves by Nationstar, Redwood Trust, and others. But your
readers might be interested in knowing that Chase was the
winning bidder for MetLife's platform in Texas. And the
companies that lost out on the bidding may just be turning
their attention to Ally Bank’s plans of unloading its
$122 billion of its own mortgage servicing rights.”
Not
everyone shut down lending in the Northeast due to Sandy (a
hurricane or a “super-storm” depending on the insurance
company!), as indicated by this bulletin. “As Hurricane Sandy
made landfall Monday in the Northeastern U.S., Guaranteed Home
Mortgage Company, Inc. (based in White Plains, NY) implemented
its natural disaster plan. In spite of power loss and
flooding, Guaranteed has systems in place to remain
operational from multiple remote locations. "While business
has slowed down significantly, it will not come to a halt,"
said David Wind, CEO and President of Guaranteed. "We have
thousands of clients that we want to assure: your loan will
continue moving forward as much as is humanly possible." In
the aftermath of the storm, Guaranteed clients whose loans are
in process will be contacted to schedule a state "natural
disaster re-inspection" by a local appraiser.
Chase
clients are dealing with JPM’s announcement of another round
of price cap increases for best efforts locks only.
Fannie
and Freddie announced they had reached delegation agreements
with all of their mortgage insurer counterparties so that
servicers can complete short sales and deeds-in-lieu of
foreclosure without seeking approval from the insurer.
Flagstar
has updated its Undisclosed Debt Acknowledgment form and is
requiring that it be used for all loans whose applications are
dated February 1, 2012 or after. This must be signed both at
origination and at closing. Starting on November 5th, all
files will be subject to review to ensure that the form or a
comparable document has been included in the underwriting and
post-closing documentation.
GMAC has updated the October underwriting overlay
matrix, which is accessible via the GMAC website.
Franklin American has revised its guidelines on the
maximum insurable mortgage amount for FHA Streamline loans to
state that, in addition to existing guidelines, the new base
loan amount may not exceed the original principal balance.
FHA Streamline documentation requirements have also been
updated; where funds are required for closing, they must be
documented as per the manual underwriting guidelines and
verified with the last two months’ bank statements, VOD and
one month’s most recent bank statement, or a quarterly asset
statement. The Streamline MIP chart has been revised to
include percentages for LTVs of 78% or less.
Effective for all loans purchased on or after January 21,
2013, FAMC will be increasing is Prior-Approval conventional
underwriting fee from $325 to $425. This doesn’t change the
standard funding fees and only impacts loans underwritten by
FAMC underwriters for non-delegated accounts. FAMC has rolled
out a new loan-level servicing option for correspondent
lenders. The online pricing page now offers the option for a
loan to be retained by FAMC for servicing, which ensures the
loan’s retention upon being locked. This protection is
subject to a pricing adjustment, and not all loan types are
eligible. And loans on properties in Hawaii are now
eligible for sale to FAMC. Companies licensed to
originate loans in Hawaii should contact their Regional
Account Manager or Sales Associate for more information.
And while we’re talking disasters, Wells Fargo’s economic
group reminds us, “One of the most common refrains heard
after a natural disaster is that the rebuilding efforts will
boost economic activity. Measured GDP does benefit from
rebuilding efforts, but the effect takes time and does not
necessarily boost economic well-being. Economist
Frédéric Bastiat referred to this paradox as the Broken Window
Fallacy, which asserts that if someone breaks your window and
you pay someone to fix it, that adds to GDP, but you
personally are not better off for the experience. Adding
insurance to the process lessens the sting somewhat, but still
results in the loss of national wealth and quite possibly
higher future insurance premiums.”
After
being closed Tuesday, the fixed-income markets improved nicely
with the 10-yr yield dropping to 1.69% from 1.75% and current
coupon MBS prices improving by about .125. There is a lot of
news ahead that could serve to nudge rates higher or lower.
(We’ll have the important unemployment data tomorrow, expected
+125k.) We’ve had the ADP numbers (158k under the new
methodology), Initial Jobless Claims, and preliminary Q3
Productivity & Unit Labor Costs. At 7AM PST we’ll see
Construction Spending (expected to increase), ISM
Manufacturing (predicted slightly lower), and Consumer
Confidence (expected higher). Rates have moved slightly
higher with the 10-yr now at 1.71% and MBS prices worse a
few ticks.
(Before
today's joke, two days ago the commentary had a list
"Libertarian Top Ten - Only in America." I received an usually
large number of responses about it, both pro and con. For
those of you who felt it beyond the scope of the commentary,
or thought it was in poor judgment, my apologies.)
A wife says to her husband, “What would you do if I won the
Lottery?”
He says, “I'd take half, then leave you.”
“Excellent,” she replies. “I won 12 bucks, here's $6, now get
the 'heck' out.”
If
you're interested, visit my twice-a-month blog at the STRATMOR
Group web site located at www.stratmorgroup.com.
The current blog discusses some of the considerations facing
the FHFA regarding Fannie and Freddie. If you have both the
time and inclination, make a comment on what I have written,
or on other comments so that folks can learn what's going on
out there from the other readers.